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Cascades customer service is Top Notch!

2K views 27 replies 11 participants last post by  jeres313 
#1 · (Edited)
Cascades Cust Servc is Top Notch!

Well I have been in the process of my rebuild for this year and ran into some issues with fedex and haven't been having luck with my claim which has really screwed my build. I have a 2 day comp in the first week of February coming up so I have been stressing out. I threw around the idea of just buying another sub so I have something for the show and Alex at Cascade being the nice guy he is sent me out ANOTHER Omega with out even telling me to help me out!! I do have to say it was more than a pleasent suprise to recieve it!! We have worked out the details for compensating him for it but the support he as displayed to help me out has gained a loyal customer for a long time! Thanks Alex!!

 
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#11 ·
Seriously thanks again Alex! Now I can stop stressing about not having a sub in time for my comp coming up. :thumbsup: Although my wife didn't apreciate the $2 hooker that came along with it.. She was pretty hot..
 
#16 ·
haha..thats great to hear about good customer service!!!
 
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