View Full Version : My alt is bad
obrien202
09-14-2009, 09:58 AM
I have had my 250 amp mechman alt in for about a month now and it has been nothing but problems my idle voltage is around 10.6volts. i also tried the trick where u unhook the batt with the vehicle running and it died as soon as it was unhooked how do i go about getting a replacment is there a warranty or what?
MECHMAN
09-14-2009, 11:50 AM
Well, for starters, there is no way you can have a voltage reading of 10.6V from an alternator, because you will always have at least battery voltage at the battery cable that connects to the output stud of the alternator. If you are only reading 10.6 volts, that means that the battery is basically dead. If you read the instructions included with the alternator (or any company's alternator instructions for that matter) you will see that you are NEVER supposed to start a vehicle on a discharged battery. Doing so can cause the alternator to overheat and cause damage to the unit.
Also, depending on the alternator, disconnecting the battery from the alternator while the engine is running can damage the unit also.
With that being said, it does not surprise me that you are having difficulties with your alternator. Perhaps a call to our toll free tech line (rather than making a post on a forum) could have gotten you the proper troublshooting instructions, and prevented these common mistakes.
You are welcome to send the unit back to us for inspection/repair. If the date on your invoice is less than one year old, and the unit is not functioning due to a component failure, it will be repaired under warranty. If the unit is found to be damaged from improper installation or abuse, you will need to cover the cost of the repair parts. Feel free to give us a call if you have any questions 1-888-MECHMAN
obrien202
09-14-2009, 02:40 PM
my volts fluxuate is what i ment thanks and no thanks for the answer i posted on the forum because u seem to be more helpful on here i was just going to see if you were going to be coopertive the batt is perfectly fine i NEVER started teh vehicle with it disconnected :fyi: i tried it with it running thinking i could trust this Expensive alternator to keep it going
obrien202
09-14-2009, 02:48 PM
instead it just dies i dont know much about alternators but i know enough that this is not up to its full potential it will get tested today after class and if its not working correctly I would either like a new alt or a repair
nismos14
09-14-2009, 02:52 PM
Well, for starters, there is no way you can have a voltage reading of 10.6V from an alternator, because you will always have at least battery voltage at the battery cable that connects to the output stud of the alternator. If you are only reading 10.6 volts, that means that the battery is basically dead. If you read the instructions included with the alternator (or any company's alternator instructions for that matter) you will see that you are NEVER supposed to start a vehicle on a discharged battery. Doing so can cause the alternator to overheat and cause damage to the unit.
Also, depending on the alternator, disconnecting the battery from the alternator while the engine is running can damage the unit also.
With that being said, it does not surprise me that you are having difficulties with your alternator. Perhaps a call to our toll free tech line (rather than making a post on a forum) could have gotten you the proper troublshooting instructions, and prevented these common mistakes.
You are welcome to send the unit back to us for inspection/repair. If the date on your invoice is less than one year old, and the unit is not functioning due to a component failure, it will be repaired under warranty. If the unit is found to be damaged from improper installation or abuse, you will need to cover the cost of the repair parts. Feel free to give us a call if you have any questions 1-888-MECHMAN
my volts fluxuate is what i ment thanks and no thanks for the answer i posted on the forum because u seem to be more helpful on here i was just going to see if you were going to be coopertive the batt is perfectly fine i NEVER started teh vehicle with it disconnected :fyi: i tried it with it running thinking i could trust this Expensive alternator to keep it going
instead it just dies i dont know much about alternators but i know enough that this is not up to its full potential it will get tested today after class and if its not working correctly I would either like a new alt or a repair
No need to bash the product, he already offered this to you as long as user error is not involved and that is exactly what he should do.
luises14
09-14-2009, 02:59 PM
when I got my alt it didnt work either all I could get was voltage wise was drained batt voltage like 11.5(obviously the alt was pumping power and the engine running was draining it, so I took it off and put another ground on it, and still nothing so i got pissed and just rev the engine crazy style and starting working ( noticed because dome lights were dim and brightened up all of sudden, and took my multimeter and yup 13.8 at idle. good to go. My alt is not from Mechman
obrien202
09-14-2009, 04:47 PM
im just saying no reoson to get all mad i never bashed the product i didnt say o hey look at this trash i asked a simple ? and got a bad reply?
xander_crews
09-14-2009, 04:51 PM
wow mecham way to look like an *******
RidnClean
09-14-2009, 04:54 PM
this could have been handled differently.
obrien202
09-14-2009, 04:54 PM
see where im coming from
zfrerichs
09-14-2009, 05:32 PM
You have the big 3 done? And dud you play with the voltage screw in the back?
dak446
09-14-2009, 05:57 PM
yeah, big 3's done. and yeah, it worked good for a couple days right? hmm
bones22
09-14-2009, 05:59 PM
No need to bash the product, he already offered this to you as long as user error is not involved and that is exactly what he should do.
the only problem there is anyone can say its user error. not saying thats the case but it wouldnt be the first time a company hasnt backed its product. id like to think matt isnt that sort of business owner though.
bassman_soundking
09-14-2009, 06:03 PM
when I got my alt it didnt work either all I could get was voltage wise was drained batt voltage like 11.5(obviously the alt was pumping power and the engine running was draining it, so I took it off and put another ground on it, and still nothing so i got pissed and just rev the engine crazy style and starting working ( noticed because dome lights were dim and brightened up all of sudden, and took my multimeter and yup 13.8 at idle. good to go. My alt is not from Mechman
maybe u have a 1 wire alt?
dak446
09-14-2009, 06:03 PM
the only problem there is anyone can say its user error. not saying thats the case but it wouldnt be the first time a company hasnt backed its product. id like to think matt isnt that sort of business owner though.
yeah, no kidding. it's happened before (to me, and tons of people) because people don't back their product. I hate that. bad business ethic ftl (not saying mechman is doing that, just agreeing w/ bones)
nismos14
09-14-2009, 08:05 PM
I have had my 250 amp mechman alt in for about a month now and it has been nothing but problems my idle voltage is around 10.6volts. i also tried the trick where u unhook the batt with the vehicle running and it died as soon as it was unhooked how do i go about getting a replacment is there a warranty or what?
The problem lies in this post, you blame the alternator without troubleshooting or calling mechmans tech support.
obrien202
09-14-2009, 08:57 PM
iv done all the trouble shooting needed
matt87
09-14-2009, 09:06 PM
Did you ever call them man?
dak446
09-14-2009, 09:12 PM
i don't think its necessary when he can contact him on the forum. most times, calling the company doesn't do alot, they blame it on the user, and say well, u're sol. atleast here, people can see the types of responses you get out of companies, and their company service...
bones22
09-14-2009, 09:24 PM
point in fact it is an electrical item which can be bad out of the box. it doesnt mean it was but it could have been bad before it was installed.
as for posting something on a forum. if there is a VENDOR forum to get answers theres no reason to run up phone bills or whatever when it can be dealt with here just as easy. afterall thats what vedor sections are for. correct?
if not theres no reason to have vendor forums/sections.
dak446
09-14-2009, 09:35 PM
very well put bones. i like you
bones22
09-14-2009, 09:40 PM
most of the time im a pretty decent guy i think. just common sense makes a world of difference sometimes
HiloDB1
09-14-2009, 09:48 PM
Honestly if you look at both sides neither is wrong. It could be a bad unit or it could be user error. If every manufacturer just took someones word that its bad and just replaced it they would all go out of business.
bones22
09-14-2009, 09:49 PM
Honestly if you look at both sides neither is wrong. It could be a bad unit or it could be user error. If every manufacturer just took someones word that its bad and just replaced it they would all go out of business.
thats why ive been saying i dont think matt is a bad guy or trying to say its user error. he knows very well that things can go bad out of the box. if not he wouldnt still be in business. everything ive seen where there have been any issues hes been a stand up guy.
obrien202
09-14-2009, 10:00 PM
Just went and got the alt tested it is charging at 11.5 volts ????? hmm user error maybe? idk what to say i got a vid
HiloDB1
09-14-2009, 10:02 PM
Well he already stated to send it back and if deemed a faulty unit he will repair replace.
obrien202
09-14-2009, 10:06 PM
not trying to be a **** (*kinda pissed) but i know he said that its the fact that he was ignorent in his posts im not saying it couldnt be user error but how hard is it to install an alt u undo 2 screws and slide it in didnt touch it after
iamsonic
09-14-2009, 10:10 PM
Send it to Mechman.
Tommy
I am sure this thread did not go the way either of you would have liked.
I hope it's an easy fix but I will tell you that no other company has the components to fix that alternator to Mechmans specs.. which means even if it's a costly fix and deemed user error.. it will still be in the right hands.
I wish you luck.
obrien202
09-14-2009, 10:11 PM
thanks man... i hope he will warranty it im not trying to bash his company but that post was bs
cuseikan
09-14-2009, 10:16 PM
not trying to be a **** (*kinda pissed) but i know he said that its the fact that he was ignorent in his posts im not saying it couldnt be user error but how hard is it to install an alt u undo 2 screws and slide it in didnt touch it after
I would of been pissed if I was him. Be a man and pick up the phone and talk to him man to man. Did you call him when you ordered the alt? Did you ask him about his warranty, or about D.O.A alts? If you did then you would of known exactly what he said in his first post.
And if he would of caused problems over the phone, then by all means you have the right to let everyone know.
And once again, he already said to send it in, why you are going out and having it tested is beyond me. Seems like a big waste of time if you have a dmm and you are getting the readings you are getting.
Edit: every company is going to have problems, no one is perfect. Especially when it comes to one of the most abused peaces of equipment in anyone's car.
obrien202
09-14-2009, 10:21 PM
i don't think its necessary when he can contact him on the forum. most times, calling the company doesn't do alot, they blame it on the user, and say well, u're sol. atleast here, people can see the types of responses you get out of companies, and their company service...
this
cuseikan
09-14-2009, 10:28 PM
this
Kinda ignorant to stereotype every company like that. Like I said, did you call him when you ordered the alt. I hope you're not a dumbass and you actually talk to someone when you order such a expensive peace of equipment. And did you ask him all the questions such as warranty policies. Like I did, and I know that he does cover D.O.A alts and that for the lifetime of my alt he will do repairs on it for cost of parts and only parts. And I also know HE answers the phone to answer every question you can possibly ask.
And if you did talk to him then you would of known he is a man of his word. He is not some hack alt company and should not be put in the same pot as them.
It all comes down to having the respect to call someone like a MAN and talk to him like a MAN.
obrien202
09-14-2009, 10:42 PM
Kinda ignorant to stereotype every company like that. Like I said, did you call him when you ordered the alt. I hope you're not a dumbass and you actually talk to someone when you order such a expensive peace of equipment. And did you ask him all the questions such as warranty policies. Like I did, and I know that he does cover D.O.A alts and that for the lifetime of my alt he will do repairs on it for cost of parts and only parts. And I also know HE answers the phone to answer every question you can possibly ask.
And if you did talk to him then you would of known he is a man of his word. He is not some hack alt company and should not be put in the same pot as them.
It all comes down to having the respect to call someone like a MAN and talk to him like a MAN.
IM a dumbass? of course i called him im not a ****ing retard he explained the warranty to me over the phone i called 3 times before he answered i figured the forum was the best bet so why dont we handle things like a MAN and not butt into other peoples shst
bones22
09-14-2009, 10:44 PM
I would of been pissed if I was him. Be a man and pick up the phone and talk to him man to man. Did you call him when you ordered the alt? Did you ask him about his warranty, or about D.O.A alts? If you did then you would of known exactly what he said in his first post.
this is the mechman forum and items are sold through it so why not talk here?
And if he would of caused problems over the phone, then by all means you have the right to let everyone know.
And once again, he already said to send it in, why you are going out and having it tested is beyond me. Seems like a big waste of time if you have a dmm and you are getting the readings you are getting.
Edit: every company is going to have problems, no one is perfect. Especially when it comes to one of the most abused peaces of equipment in anyone's car.
just to be safe i would have it tested as well. not that matt would be out to rip someone off but if one shop says its issues with the alt and then they say its user error well yea.
matt is a good guy so one way or another it will be made right
xander_crews
09-14-2009, 10:48 PM
I wouldn't call them if I could just post up through the forum. Everytime I need to talk to dave it's though here I have his number I could call him, but it's easier to just do it here. People tend to think you can't say anything that might not make the sponsored brands look perfect. I would rather know everything that has gone wrong with a company's products makes them look better imo because then it means they have nothing to hide and you are going to be getting what they say
dak446
09-14-2009, 11:12 PM
agreed wenn. But cuseikan, you have no business calling people names. i personally think that obrien has handled it rather well. mechman sent him an alt that was faulty, and he wasn't *****ing, just making a post to get it fixed, and see what was going on. IMO, mechman's post wasn't very professional. he's already pointing fingers about user error, before it was tested. pretty sketchy to me. and like bones pointed out, this is a mechman forum. why shouldnt we talk about mechman here? would u like us to take it to the second skin forum? come on now, use your head here
as far as obrien being a dumbass, we all have dumbass in us. but undoing a couple bolts, and then hooking em up isn't that complex. if there's some sort of "user error" here, i'd love to know about it. and i'm sure everyone else is. i see absolutely no reason to call him
cuseikan
09-14-2009, 11:21 PM
IM a dumbass? of course i called him im not a ****ing retard he explained the warranty to me over the phone i called 3 times before he answered i figured the forum was the best bet so why dont we handle things like a MAN and not butt into other peoples shst
I didn't call you a dumbass. Re-read what I wrote, then think about your statement.
And ahhhhh the irony of you telling me to pretty much mind my business when you decided to make this a public issue.
cuseikan
09-14-2009, 11:24 PM
agreed wenn. But cuseikan, you have no business calling people names. i personally think that obrien has handled it rather well. mechman sent him an alt that was faulty, and he wasn't *****ing, just making a post to get it fixed, and see what was going on. IMO, mechman's post wasn't very professional. he's already pointing fingers about user error, before it was tested. pretty sketchy to me. and like bones pointed out, this is a mechman forum. why shouldnt we talk about mechman here? would u like us to take it to the second skin forum? come on now, use your head here
as far as obrien being a dumbass, we all have dumbass in us. but undoing a couple bolts, and then hooking em up isn't that complex. if there's some sort of "user error" here, i'd love to know about it. and i'm sure everyone else is. i see absolutely no reason to call him
WoW!! once again re-read what I wrote then go ahead and edit your statement.
xander_crews
09-14-2009, 11:28 PM
no you didn't call him a dumb ass you insinuated he was a coward and only wanted to slander the company
cuseikan
09-14-2009, 11:30 PM
no you didn't call him a dumb ass you insinuated he was a coward and only wanted to slander the company
BINGO!!!!!!
HiloDB1
09-14-2009, 11:31 PM
agreed wenn. But cuseikan, you have no business calling people names. i personally think that obrien has handled it rather well. mechman sent him an alt that was faulty, and he wasn't *****ing, just making a post to get it fixed, and see what was going on. IMO, mechman's post wasn't very professional. he's already pointing fingers about user error, before it was tested. pretty sketchy to me. and like bones pointed out, this is a mechman forum. why shouldnt we talk about mechman here? would u like us to take it to the second skin forum? come on now, use your head here
as far as obrien being a dumbass, we all have dumbass in us. but undoing a couple bolts, and then hooking em up isn't that complex. if there's some sort of "user error" here, i'd love to know about it. and i'm sure everyone else is. i see absolutely no reason to call him
How do we know it was faulty?
bones22
09-14-2009, 11:32 PM
no you didn't call him a dumb ass you insinuated he was a coward and only wanted to slander the company
BINGO!!!!!!
in that case
1. Personal attacks, threats, flaming, or disrespecting another member will not be tolerated on CACO, the action taken is at the discretion of the Staff members handling the situation.
16. Absolutely no post dumping will be allowed. They will be deleted and you will receive either a verbal warning or an infraction, if the issues continue you will then be banned.
obrien hope it gets worked out. im sure matt will fix the problem in the end
dak446
09-14-2009, 11:34 PM
umm obrien just posted up that he had it tested at the local battery dealer. they have an alt tester.
also, cuseikan, what am i editing? i didn't say mind your own business. i said that you're wrong, and that apparently you can't read. he didn't slander him. he posted up factual informatin. just because his forum is here doesn't mean that everything in it needs to be positive. like wenn said, you're insinuating that he's slandering him, but facts are not slander. infact, they're the opposite.
read the first couple posts, he was a little unhappy, but he wasn't talking shit, he just posted facts. so what exactly am i editing?
HiloDB1
09-14-2009, 11:36 PM
umm obrien just posted up that he had it tested at the local battery dealer. they have an alt tester.
That doesnt mean the alt was DOA. That just means when it was tested it was faulty.
obrien202
09-14-2009, 11:38 PM
in that case
1. Personal attacks, threats, flaming, or disrespecting another member will not be tolerated on CACO, the action taken is at the discretion of the Staff members handling the situation.
16. Absolutely no post dumping will be allowed. They will be deleted and you will receive either a verbal warning or an infraction, if the issues continue you will then be banned.
obrien hope it gets worked out. im sure matt will fix the problem in the end
thanks man and bones ^ :woot:
dak446
09-14-2009, 11:39 PM
That doesnt mean the alt was DOA. That just means when it was tested it was faulty.
lmfao really? reread your posts and then come back and think about what u just said. The EXACT words u just used in this post are in mine. hahahahahahahaha
HiloDB1
09-14-2009, 11:40 PM
lmfao really? reread your posts and then come back and think about what u just said. The EXACT words u just used in this post are in mine. hahahahahahahaha
You said he sent him a faulty alt. The alt may be faulty now but that isnt an indication that when it arrived it was bad.
xander_crews
09-14-2009, 11:43 PM
in that case
1. Personal attacks, threats, flaming, or disrespecting another member will not be tolerated on CACO, the action taken is at the discretion of the Staff members handling the situation.
16. Absolutely no post dumping will be allowed. They will be deleted and you will receive either a verbal warning or an infraction, if the issues continue you will then be banned.
obrien hope it gets worked out. im sure matt will fix the problem in the end
lmao I was gonna post that:runaround:
cuseikan
09-14-2009, 11:45 PM
But cuseikan, you have no business calling people names.
as far as obrien being a dumbass, we all have dumbass in us. but undoing a couple bolts, and then hooking em up isn't that complex. if there's some sort of "user error" here, i'd love to know about it. and i'm sure everyone else is. i see absolutely no reason to call him
I never called him a dumbass;) So All of that ^^^^^ can go
also, cuseikan, what am i editing? i didn't say mind your own business. i said that you're wrong, and that apparently you can't read. he didn't slander him. he posted up factual informatin. just because his forum is here doesn't mean that everything in it needs to be positive. like wenn said, you're insinuating that he's slandering him, but facts are not slander. infact, they're the opposite.
dak446
09-14-2009, 11:46 PM
You said he sent him a faulty alt. The alt may be faulty now but that isnt an indication that when it arrived it was bad.
not necessarily. coulda been broken on arrival. but it's a simple installation, hence the chances of it being faulty upon arrival, not user error. plus, it's internally regulated, even less stuff to go wrong haha
bones22
09-14-2009, 11:49 PM
there is that chance it could be user error. thats always a possibility.
at the same time though.
its just like any other car part, electronic, etc.... theres just as good of a chance, possibly a higher chance or issues with parts.
as a consumer those are the dreaded words when it comes to trying to get a repair or replacement from anyone. "it must be user error"
to many companies use that as a way out and making sure they make plenty of $.
i will say it again though just because to date i know matt has done people right. i do not see him running his business to the ground over a single alt.
dak446
09-15-2009, 12:03 AM
very well put again bones, i agree 110 percent
MECHMAN
09-15-2009, 09:11 AM
Here's the situation:
Weather the alternator is faulty, or weather it was damaged from improper installation, I now have a thread at the top of my section titled: "MY ALT IS BAD"
Weather someone sits here and reads 6 pages if bickering or not, it is bad for buisiness either way. This is especially frustrating, because in the OPers first post, he admits to starting the vehicle on a dead battery (10 volts), as well as disconnecting the battery while the vehicle is running, BOTH of which could easily have damaged the alternator and caused it not to charge. We were never even given the oportunity to go through the correct troubleshooting proceedure over the phone.
The fact of the matter is, the majority of what few units that we do get back either work fine, (mis-diagnosed as the problem, improperly installed, etc...) OR they have been damaged by the customer by jumpstarting the vehicle, running too much current draw, etc...
I am not saying that the unit couldn't be faulty, but noone will know untill we test and/or dis-assymble the unit. I don't think that my post was out of line, I was merely pointing out that the troubleshooting/diagnosis process was not being handled correctly, and that I didn't appreciate the bad press for no reason. I could have very easily just deleted the thread- but THAT would be unproffessional in my opinion.
Send the unit in and we will handle it how it should be. If it's our fault, we'll fix it, if it was damaged, we will ask for the cost of parts. (labor is always free)
In the amount of time that it took to read this thread, I could have already tested the unit, called the customer, (repaired if necessary) and shipped it back.
obrien202
09-15-2009, 09:50 AM
Here's the situation:
Weather the alternator is faulty, or weather it was damaged from improper installation, I now have a thread at the top of my section titled: "MY ALT IS BAD"
Weather someone sits here and reads 6 pages if bickering or not, it is bad for buisiness either way. This is especially frustrating, because in the OPers first post, he admits to starting the vehicle on a dead battery (10 volts), as well as disconnecting the battery while the vehicle is running, BOTH of which could easily have damaged the alternator and caused it not to charge. We were never even given the oportunity to go through the correct troubleshooting proceedure over the phone.
The fact of the matter is, the majority of what few units that we do get back either work fine, (mis-diagnosed as the problem, improperly installed, etc...) OR they have been damaged by the customer by jumpstarting the vehicle, running too much current draw, etc...
I am not saying that the unit couldn't be faulty, but noone will know untill we test and/or dis-assymble the unit. I don't think that my post was out of line, I was merely pointing out that the troubleshooting/diagnosis process was not being handled correctly, and that I didn't appreciate the bad press for no reason. I could have very easily just deleted the thread- but THAT would be unproffessional in my opinion.
Send the unit in and we will handle it how it should be. If it's our fault, we'll fix it, if it was damaged, we will ask for the cost of parts. (labor is always free)
In the amount of time that it took to read this thread, I could have already tested the unit, called the customer, (repaired if necessary) and shipped it back.
not trying to start anything more but i said the truck was started and the battery was sitting at that i had it tested and it wqas charging at 11.6 volts please pm me what i need to send other than the alt and where to send it
obrien202
09-15-2009, 09:56 AM
and as soon as this is resolved feel free to delete this thread
dak446
09-15-2009, 10:15 AM
i'm sorry, but complaining about a thread in your section isn't right. his alternator is not charging properly, and, if nothing else, this thread should show how you do business. Not that you get mad at someone for starting a thread about their alternator in the place that their supposed to start threads about their alternators...
I personally am not all that worried about it, just the principle of the matter is that the alt is bad, so one way or another, it needs to be fixed. Whether it makes your forum look "bad" (i actually think it's better for business, because people can see how you personally handle things, and that you will take care of them in case something happens) or just pisses you off that someone has a messed up alt, I'm sure you'll get it taken care of in a professional way.
RE_Gawker
09-15-2009, 10:26 AM
This situation could have been handled much better, first...Obrien, for you to say "how do i go about getting a replacment is there a warranty or what?" comes off as offensive to a business owner... Almost like your questioning the integrity of the business, without asking about what could be causing the actual problem in the first place.
My parents own a motel and I manage it, I get pissed when somebody wants a refund for something that happened the night before yet they didn't call or say anything about it to me when it happened...(same type of thing here)
Second...Mechman, came off a bit strong in your first post, I can understand the anger about somebody questioning the product quality on a public forum.
saying "With that being said, it does not surprise me that you are having difficulties with your alternator" is pointing fingers right off the bat as to accusing obrien at fault.
obrien202
09-15-2009, 03:11 PM
plz dont repond in the thread i am awaiting mechmans reply plz just stay out of things now that they are starting to get resolved
bones22
09-15-2009, 03:19 PM
as expected matt will make it right no matter what the cause of it not working properly is.
matt, dak has a very valid point though. sure as a business owner you would rather not have any negative things out there about your product. on the other hand though its an electircal item that so many things can go wrong with. having the thread allows people to see that it was taken care of is a better selling point to those that base purchases off of a companies ability to correct problems and how they present themselves.
MECHMAN
09-15-2009, 04:30 PM
Please carefully package the alternator and send it to:
MechMan
8422 Ashville Hwy
Knoxville TN 37924
Make sure that you photocopy your origional invoice, and include your current return shipping address, year/make/model info, and contact phone number. Most testing/repairs are perfromed the same day we recieve the unit.
regards
Matthew
1-888-MECHMAN
Patrick Simmons
09-15-2009, 04:39 PM
Info has been given. I am locking this thread until it has been resolved. So parties involved can pm me to get it unlocked or Matt aka Mechman can also unlock it. This could have been handled way more professional than just calling him out without talking to him personally first. I would have at least tried to reach out to him first. I would be pissed if someone called me out before talking to me first.
obrien202
09-30-2009, 01:19 PM
alt has been shipped with all info needed will be there tommorrow things have went smoothly since item shipped will post up more info as it is recieved
has responded to ALMOSt every pm
obrien202
09-30-2009, 11:17 PM
this thread will be deleted after the issue is solved please keep your opinions to yourself
MECHMAN
10-01-2009, 08:26 AM
We recieved the unit yestrday. Put it on the dyno, produced 266 amps, better than advertised. 800 rpm engine speed output was 158 amps, voltage normal. Just to be absolutely certain that it wasn't an intermitent problem, we ran an automated dyno session at varying loads and RPM for 20 minutes. Stator temp was over 260 degrees by that point, all readings were still normal. For all intensive purposes, the unit is in brand-new, perfect working order.
This is why we like to have the oportunity to help troubleshoot a vehicle before the unit gets sent in, as alternators are frequently mis-diagnosed as the problem. Belt slip, turn on harnesses, battery state of charge and condition, etc... can all mislead a customer to believe that their alternator is malfunctioning when it is working normally.
We will ship it back to you free of charge.
regards
Matthew
iamsonic
10-01-2009, 08:29 AM
Horay! The alternator is good!
MECHMAN
10-01-2009, 08:35 AM
If you would like us to help you go through the trouble shooting proceedure, just give us a call toll free, 1-888-MECHMAN . Make sure that all of your batteries are fully charged (each individually, overnight with a proper charger) untill they rest at at least 12.8 volts (flooded) or 13.1 volts (AGM). Have a standard multimeter handy to take some readings.
RE_XXX
10-01-2009, 04:46 PM
HMMMMMMMMMMMMMMMMMM..................
-glad to see it has been figured out
Njaykaplan
10-01-2009, 09:17 PM
Alternators can be a tricky beast, this is completely unrelated to your situation because you would have different problems if it was your alternator plug, but i replaced 3 alternators before realizing the plug is killing my alternator. Check the belt and make sure the tensioner is good. If you have a larger or smaller pulley than your regular alternator had, you would need a different size belt. You have to look at a lot of different things with your alternator. Belt, tensioners, other electrical fuses and wires inbetween the alternator and car.
danssoslow
10-01-2009, 09:47 PM
Intent and purposes. That's all I'm saying. :D
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