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  #1  
Old 05-12-2015, 10:29 AM
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Default Trouble upgrading membership

Hello,

I would like to upgrade my membership, but the PayPal link providing during the upgrade process does not seem to work. This is the message I get:


The link you have used to enter the PayPal system is invalid. Please review the link and try again.


I have also noticed that the email address [email protected] is referenced as the payee. Perhaps this is the issue?

Is there any other way I can upgrade my membership?

Thank you!
Fuj
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  #2  
Old 05-13-2015, 09:54 AM
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Which one are you having trouble with?

Thank you so much

~ GP community support
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  #3  
Old 05-13-2015, 10:38 AM
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He's trying to gain access to the upgraded member group but PayPal does not link correctly for him to make payment
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  #4  
Old 05-13-2015, 11:00 AM
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Quote:
Originally Posted by Jeffhulbert50 View Post
He's trying to gain access to the upgraded member group but PayPal does not link correctly for him to make payment

Yes thanks Jeff, this is correct. I've tried several of the memberships, and each end with the same result (original post). I believe that the original payee account is no longer linked, but I could be wrong.

Thanks for the help.
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  #5  
Old 05-14-2015, 09:54 AM
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I will report the issue to the Techs so that we can get this fixed.

Thank you for letting us know.

~ DM, Community Support
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  #6  
Old 08-21-2015, 04:17 PM
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Any update on this? I have tried for three days using different PC's and networks and I get the same error message.
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  #7  
Old 08-21-2015, 05:18 PM
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Process works on my end and like to the new account
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  #8  
Old 08-21-2015, 06:23 PM
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Worked for me as well. Previously, the link was to an inactive PayPal account - all fixed now.
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  #9  
Old 08-21-2015, 06:31 PM
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glad it worked out
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  #10  
Old 08-21-2015, 08:25 PM
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I will give it another shot and see what happens.
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