It has been a long time since I have logged back onto the forums and gave an update. Since the last time I have been on we have some new and exciting things soon to come into the market. This thread is to answer questions on our current, AGM and Lithium Iron Phosphate batteries. As well as give some insight, to whats to come from me.
To start off let me state that with finals approaching we are beyond swamped with work, and doing our best to keep up with demand. Normal lead time is 3-4 weeks but we are averaging 6 weeks currently. This is one of the most important fixes to come here into the new year. For those with current orders still pending, please be patient.
Secondly, Id like to address our warranty. Our warranty is 3 years, and transferable to any owner who has the product for our lithium iron phosphate, and 2 years for our AGM's. For lithium, we had issues when first released with terminals. We have made changes and resolved any outstanding issues which were due to this manufacturing defect. Since we have resolved this issue, we have not had any failures. In the event our lithium product fails, even outside of the warranty, or is damaged due to factors not covered under warranty, we can still repair, and service our product. Upon reception of the battery, we can quote you on costs.
Third, in relation to our lithium iron phosphate, we can re-case, or re-configure your unit to change voltage, depending on your needs. Re-casing is $100, and re-configuring is on a quote bases. During any casing, or arrangement changes all cells will be checked to ensure proper functionality.
We have revised our whole line of AGM's with the first wave coming in about 45 days. This initial run will consist of our Black Cherry which has been fully revised and will be replacing our Banana as well. Our full line of AGM's we expect to have in stock by the end of Q1 next year. We will be switching to 10hr ratings for capacity, rather than the standard 20hr.
Now for the good stuff, everyone wants to know. Whats new, what is next.
I have 2 new products, both will be built to order like our current lithium iron phosphate. Both have passed testing and production models have begun. As for more details, they will be released at the time of the Presale set for the end of this year. I can confirm, these chemistry's are currently not used in Car Audio.
If you have ordering questions, please contact me at [email protected]
If you have questions about our current products which I did not address above, please feel free to PM me or post below. I will do my best to answer in a timely fashion.
Juicebox Battery Online Operations Manager.
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