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Old 02-16-2009, 01:49 PM
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Default Service Requests

How to submit a service request:
If you would like to ask questions about the repair or service of your speaker/s, We will need to get a little up front information from you to get things rolling.

It's hard to quote a price, or to even know what to do, without the right information. For things to run smoothly, we'll need a general guideline to follow.


To submit a service request via the forum:
You may either PM me or post a thread in the FixMySpeaker.com Forum

Please include the following information with your request. Please fill out all of the fields that apply, and send as much info as you can. This will only save us time during the process and guarantee that you get the best service possible.

Woofer Brand:
Size:
Model:

Do you have more than one of these subwoofers used in the same installation? If so, how many?
How much power does the/each subwoofer need to handle? (RMS power)
What impedance will you need (Per voice coil)?
The brand, model, and quantity of amplifiers that you'll use?
The impedance at which you plan to run each amplifier?
The type of enclosure that it needs to work in? (Sealed, ported, bandpass?)
The size and tuning of the enclosure that it needs to work in?
The type of music that you'll listen to with it?
Will you be competing with it, or is it a daily usage subwoofer?
Is it for competitions only?
Would you like any special colors? If so, where?
Upgrades of any sort? Direct leads, carbon fiber dustcap, etc?
If you have a budget to keep, what is it?
Any other special instructions or requests?
Where are you located?
Would you like to send your subwoofer to us, or if possible, to have a rebuild kit sent to you?
If you are requesting parts, would you like to purchase glue, shims, or solder to assemble them with?

To make sure that we can take care of your needs as quickly as possible, please make sure to answer any questions that we ask to the best of your ability. The more information that we have, the better and more quickly we can help you.

Please post or send photos of the actual subwoofer so that we can verify the exact motor, frame, and parts spacing. We cannot build drop-in recone kits without first receiving photos of the subwoofer, and sometimes require photos before an exact price quote can be determined.




If you would rather contact us through FixMySpeaker.com:

Please Register for the site first!! Its just as fast as sending the request without registering! Fix My Speaker - Sign Up For an Account

Once you're registered....
Fix My Speaker - Service Request


To contact us by email:

As far as speaker repair, rebuilding, recone kits, or basically anything to do with buying speaker parts or service directly from us, please email us through the website at [email protected]




Once I have received you request, we will contact you via email or PM regarding the matter. We will be in contact ASAP. Just remember that We're actually out putting things together, as well as doing taking care of the internet activities.
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-David Moore


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Last edited by TeamPSI; 01-04-2013 at 07:41 PM.
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