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No Warranty on earbuds?

469 views 4 replies 3 participants last post by  Audioque 
#1 ·
i JUST opened my ear buds i got yesterday, and there is something wrong with them. balance from left to right isnt even; like 70/30 rather than 50/50. anyway, i went to submit a warranty request on your website and you cant select the headphones as a product. how do i go about returning this for an exchange? or can i even do that?
 
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