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Old 05-15-2012, 09:28 PM
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Default Kids are a pain but DELL is King!!!

Yet again my 2 year old decided to rip the keys off my laptop. This is the second time he's done this, good thing I have accidental damage through Dell. Just thought I'd applaud Dell on their customer support and their speedy service. Can't say I'm looking forward to the next service with Dell but if things just so happen to go wrong then I will look forward to dealing with them. Does anyone else have anything to say about Dell's support? Whats your past experiences with them?
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Old 05-15-2012, 09:36 PM
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I have worked both for them and with them. Sometimes their CS can take a long time on the phone but the service is always great and replacement parts and/or technicians always come out ASAP.
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Old 05-15-2012, 09:39 PM
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Yes I am King thank you...
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Old 05-15-2012, 09:50 PM
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Had nothing but stellar service with my last 3 machines with them. (Newest is an Alienware)

Our company only buys from them (we have 148 Dell machines atm) due to the amazing warranty service. It has gone down some in the last year, as 2 yr in home repair/replacement is no longer standard, but they are still leagues ahead of most pre-built system manufacturers.

Pricing is pretty good too.
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