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Old 05-23-2013, 07:49 PM
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Default questions about shipping insurance claim

So has anyone gone through this with usps? how does this process work..
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Old 05-23-2013, 07:55 PM
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i did and it wasnt as bad as fedex

i shipped 2 sets of components and had them insured obviously

2 of the 6.5s came dented and one of the tweeter was jacked up
( the packaging was done properly)

buyer contacted me
i filed a claim
they sent me a check with a week for the insured value


now depending on the value things may be different
i know the buyer had to go to his local post office and give them the package
( i assume to make sure it was a real claim/properly packed,ect,ect)
i refunded the buyer right away so he was covered
and waited for usps to give me the money

who ever does the claim gets the money
you will have to provide pictures/proof of value (receipts of original purchase or a link to a website that sells them so they can verify the value)

fedex took over a month to decide if it was "their fault" and another 14 days or so to issue a check
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