ok so I just called them, Let me lead off by saying I AM NEVER ORDERING FROM THEM AGAIN. and now, I am not trying to be mean or suggest anything, but they are all chinese and it is very hard for me to distinguish what they are saying over the phone, I had to get them to repeat phrases several different times before I even understood what they were saying. When I called the first couple times at like 12pm eastern so it was around 9am in california I guess, the phone just rang for about a minute and a half. so I guess their business didn't decide having an answering machine was a good Idea? anyway the lady answered and asked me who's calling, so I told her my name nice and slow and she said again, who may I ask is calling, and once again I told her my name, and she goes ok hold on. Alright so I'm on hold for about 30 seconds, and they have the freaking weirdest music playing in the background, but anyway she comes back and says Ok what is your question, and Im like well I was just wondering why my tracking # is coming up invalid on ups' website and also why it says the package is delivered already and nothing is here. so she says alright hold on, (weird ass music playing again), now I am transferred to a guy with an EVEN WORSE accent and I literally cannot understand what he is saying, but I manage to get out my name and say my problem and I here him say hold on, so freaky music plays again and im transferred to another guy with a mild accent but he says stuff so fast its ridiculous. so I can't understand and just get frustrated and say "nevermind" and I hang up.
about 5 mins later I get a call back from the lady I spoke to the first time, and now for some reason she is talking alot better and I just ask here when will it get here, at first she says monday. but however she says the package is still here in california, so Im like alright whatever. and then she says hold on, so as soon as she comes back she's like alright steve? and im like no?? justin, and shes like oh yeah ok thats right, the package will be there tomorrow. and I'm like really? if its in california now are you going to overnight it then? and she said something which I couldn't understand and then I was just like alright whatever bye.
CLIFFS: called company, had harsh accents that made it frustrating to talk too. in the end I got out of it that the package is "supposed" to be here by tomorrow. but idk, its whatever right now.
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