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  #1  
Old 02-21-2011, 05:06 PM
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Default Forget You UPS

The RCA plugs were broken from shipping when I got this amp (via post office), got insurance claim and sent it out to Zed Audio for repair. Waiting by the door with my tools ready to install when the UPS truck pulls up and the thing is all smashed up.



Of course this isn't even the production FCA 4000D it's 1 of 2 prototypes.





I feel like my dog died .

BACK to UPS for "inspection" and from my experience they're terrible about honoring claims.

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  #2  
Old 02-21-2011, 05:12 PM
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Holy horrible packaging batman!
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Old 02-21-2011, 05:13 PM
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Quote:
Originally Posted by hispls View Post
The RCA plugs were broken from shipping when I got this amp (via post office), got insurance claim and sent it out to Zed Audio for repair. Waiting by the door with my tools ready to install when the UPS truck pulls up and the thing is all smashed up.



Of course this isn't even the production FCA 4000D it's 1 of 2 prototypes.





I feel like my dog died .

BACK to UPS for "inspection" and from my experience they're terrible about honoring claims.

Sorry but if that's all the packaging it had, then I wouldn't honor the claim either.
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  #4  
Old 02-21-2011, 05:14 PM
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Some people are so cheap with packing materials. What do pillows costs, $.99?
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  #5  
Old 02-21-2011, 05:18 PM
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wow that i got to say
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Old 02-21-2011, 05:20 PM
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Just sayin'. When I pack something, no matter what it is, I shake the box and make sure nothing is moving inside. Gotta have that pressure. I didn't even know Zed Audio was still around. They should know better.
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Old 02-21-2011, 05:21 PM
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Packaging isn't all that great.
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  #8  
Old 02-21-2011, 05:22 PM
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FYI all that bubble wrap on the right side of the second pic was rolled up on top of that terminal side (about 3 inches thick) and there's some pool noodles and other firm foam pieces on the top side (which is all heatsink and pretty much impervious anyway). I just pulled all the stuff out of the way to take pics.

Packing materials were what I shipped to him with and it was fine going out there. While it could have probably been packed better, I don't hold Stephen responsible, IMO it's been dropped, probably from a few feet. Bottom of the box was pretty mashed up and I mentioned it to the delivery guy when I took it off the truck.

Last edited by hispls; 02-21-2011 at 05:25 PM.
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  #9  
Old 02-21-2011, 05:22 PM
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Not ups fault for bad packaging, unless they packaged it of course
edit... Just saw ur post above nvm
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Old 02-21-2011, 05:22 PM
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damn, if thats the packaging i wouldnt give you shit
on a second note when you send it back for repairs(if you do) send it with some towels or something and ask them to repackage with them inside or aqrounmd it to make things better
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