FYI all that bubble wrap on the right side of the second pic was rolled up on top of that terminal side (about 3 inches thick) and there's some pool noodles and other firm foam pieces on the top side (which is all heatsink and pretty much impervious anyway). I just pulled all the stuff out of the way to take pics.
Packing materials were what I shipped to him with and it was fine going out there. While it could have probably been packed better, I don't hold Stephen responsible, IMO it's been dropped, probably from a few feet. Bottom of the box was pretty mashed up and I mentioned it to the delivery guy when I took it off the truck.